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Delivery

Please ensure that you supply the correct postcode when you checkout. Our system sends your address directly to the Royal Mail database.
Incorrect postcodes may result in a delay to the despatch of your order.

Delivery charges are based on the weight and delivery zone of your order. The correct delivery charge will be calculated at the checkout.
We have 3 delivery zones - UK, Europe and Rest of World.

 

Where an item is shown as out of stock, we will advise an estimated delivery time as soon as possible after receiving your order.

We normally use Royal Mail for deliveries.

A signature may be required on occasion.

UK Delivery Options

Standard Delivery - Standard Delivery is our most economical option, you can expect to receive your order within 2-3 days from the despatch date.

1st Class - What it says! Sent by Royal Mail 1st Class. You can expect to receive your order within 1-2 days of the despactch date.

Express Delivery - If you choose 'Express Delivery' we will prioritise the despatch of your order and send it by Royal Mail Special Delivery or ParcelForce 24. A signature will be required.

If you decide to return your order after choosing 'Express Delivery' once you have signed for your order we will presume you have accepted this service and postage charges will be non-refundable.

Europe & Rest of World Orders are sent by Royal Mail Airmail or Parcel Force. Delivery Times depend on your country of residence.

*** Free Delivery to the RH6 postcode area. No Minimum spend. We will contact you to arrange a suitable delivery time. 


Customs

Orders for delivery outside the European Union may be subject to import duties and taxes which are levied once a shipment reaches the final destination country. 

Any such additional charges must be borne by the recipient; we have no control over these charges and cannot predict what they may be. 
Additionally, when purchasing from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.  

Customs policies vary widely from country to country, you should contact your local Customs office for further information.

An invoice will be included with all parcels and for those being delivered outside of the EU, a description of the contents of the parcel along with the value will be listed on the Customs form.  
Under no circumstances will we falsify any documentation.

Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

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Fast Despatch
Worldwide Delivery